YOU’VE GOT QUESTIONS — WE’VE GOT ANSWERS
HOW MUCH DOES SHIPPING COST?
Shipping cost at flat rate and delivered by our delivery partner. All orders over $200 (excl. GST) will be qualified for free delivery.
WHAT IS THE MINIMUM ORDER?
AUCI Medical Supply accepts all order from individual to bulk order. For bulk pricing, please contact our email for further information.
WHAT IS THE RETURN POLICY?
Unfortunately, no. All medical PPE are hygiene products, and it could not be returned. However, there are few exceptions when Returns are allowed:
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If you have received wrong products and products were not used.
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If the products were damaged during the shipment.
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If the products were spoiled during the production process.
DO THE PRODUCTS HAVE CERTIFICATIONS?
Our partner manufacturers all have certifications from a variety of organizations, which are available upon request. All our products are subject to stringent quality control protocols and comply with international standards.